Service Management Effectiveness: Balancing Strategy, Organization and Human Resources, Operations, and Marketing (Jossey Bass Business and Management Series)
- Authors:David E. Bowen Richard B. Chase Thomas G. Cummings
- Publisher:Jossey-Bass
- Category:Book
- Sales Rank:2,899,004
- Languages:English (Unknown), English (Original Language), English (Published)
- Media:Hardcover
- Number Of Items:1
- Edition:1
- Pages:444
- Shipping Weight (lbs):1.4
- Dimensions (in):9 x 6 x 1
- Publication Date:May 2, 1990
- ISBN:1555422225
- EAN:9781555422226
- ASIN:1555422225
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