Get a Canopy Protection Plan
Coverage includes Free replacement, and No deductibles
2 Years of Drops, Spills, and Cracked Screen (ADH) Coverage for your Kindle and more.
We all know accidents happen. With the 2 Year Plan that includes coverage for drops, spills and cracked screens for your Kindle, your product is protected.
In addition to drops, spills, and cracked screen coverage, the 2 Year Plan also covers your product against electrical and mechanical breakdowns, after the 1 year manufacturer’s limited warranty provided by Amazon ends. This plan also includes battery replacement if the maximum charge falls below one-half of it’s original potential.*
Easy Claims Filing
Start by calling 888-280-3383, 6am to 10pm PT, 7 days a week and for approved claims we will send you a replacement Kindle so you will not be without your device for long.
Failed Kindles: Canopy will ship a replacement Kindle to you. You will also receive a pre-paid shipping label to send back the broken Kindle. A valid credit card is required on file to process an advance exchange. If you don't return the failed Kindle within 30 days, you will be charged the price of the replacement device, not to exceed the original purchase price. Simply return the failed Kindle within 30 days to avoid any charges.*
*Please read the terms and conditions for complete details.
|From the date your Kindle is shipped||Year 1||Year 2|
Accidental Damage from HandlingDamage from drops, and cracked screens
Accidental SpillsLiquid damage
Battery Charge FailureIf maximum charge falls below half the original potential
BreakdownsIn mechanical and electrical
|Covered by manufacturer|
DefectsIn material and workmanship
|Covered by manufacturer|
|For more details on the manufactuer’s coverage, see the Kindle Manufacturer Limited Warranty.|
|Simply add a Canopy Protection Plan to your shopping cart and check out! You will receive an email confirming your purchase. If you ever need to make a claim just follow the simple steps below.|
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Upon plan purchase, you will get an email containing your plan details along with your terms and conditions. This is your official confirmation of your purchase. We will also send you a welcome letter and a paper copy of your terms and conditions via mail.
For device pre-orders, we will mail your welcome letter after your Kindle ships from Amazon
For Kindles purchased on Amazon.com:
Your protection plan lasts 2 years from the date your Kindle ships. The Term of this plan will be extended by an additional two (2) weeks to allow for product delivery.
For Kindles purchased at an authorized retailer other than Amazon.com:
Your protection plan lasts 2 years from the date you purchased your plan.
For questions or assistance, please call 888-280-3383 from 6am to 9pm PT, 7 days a week or email us at firstname.lastname@example.org.
*Limitations and exclusions apply. See the terms and conditions for complete details.
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