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American Poems: Books: Service Management Effectiveness: Balancing Strategy, Organization and Human Resources, Operations, and Marketing (Jossey Bass Business and Management Series)
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 Home » Books » Service Management Effectiveness: Balancing Strategy, Organization and Human Resources, Operations, and Marketing (Jossey Bass Business and Management Series)

Service Management Effectiveness: Balancing Strategy, Organization and Human Resources, Operations, and Marketing (Jossey Bass Business and Management Series)

  • List Price: $41.95
  • Buy New: $7.93
  • as of 9/19/2014 12:29 EDT details
  • You Save: $34.02 (81%)
In Stock
New (9) Used (24) from $0.01
  • Seller:GEES BOOKS
  • Sales Rank:4,882,401
  • Languages:English (Unknown), English (Original Language), English (Published)
  • Media:Hardcover
  • Number Of Items:1
  • Edition:1
  • Pages:444
  • Shipping Weight (lbs):0
  • Publication Date:May 2, 1990
  • ISBN:1555422225
  • EAN:9781555422226
  • ASIN:1555422225
Availability:Usually ships in 1-2 business days

Features:
  • Used Book in Good Condition

Editorial Reviews:
Synopsis
A comprehensive model for managing a service business. Shows how to achieve the level of coordination required in an organization where employees from many departments have direct customer contact.


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