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American Poems: Books: The Balanced Scorecard: Translating Strategy into Action
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The Balanced Scorecard: Translating Strategy into Action

The Balanced Scorecard: Translating Strategy into Action
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  • List Price: $45.00
  • Buy New: $6.90
  • as of 9/17/2014 02:05 EDT details
  • You Save: $38.10 (85%)
In Stock
  • Seller:Rachelle International
  • Sales Rank:26,942
  • Languages:English (Unknown), English (Original Language), English (Published)
  • Media:Hardcover
  • Number Of Items:1
  • Edition:1
  • Pages:336
  • Shipping Weight (lbs):1.5
  • Dimensions (in):9.4 x 6.4 x 1.2
  • Publication Date:September 1, 1996
  • ISBN:9780875846514
  • EAN:9780875846514
  • ASIN:0875846513
Availability:Usually ships in 1-2 business days

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  • Great product!


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Synopsis
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.

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