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October 6th, 2008 - we have 237 poets, 8036 poems and 17804 comments.
Search: frances x. frei


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1.
Search : In the Moment: Give the gift of high expectations, by Frances X. Frei
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2.
Search : Serve Your Customers--Efficiently and Profitably (HBR Article Collection)
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3.
Search : Breaking the Trade-Off Between Efficiency and Service (HBR OnPoint Enhanced Edition)
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Search : The Four Things a Service Business Must Get Right (Harvard Business Review)
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5.
Search : Performance in consumer financial services organizations: Framework and results from the pilot study (Wharton Financial Institutions Center working paper series)
 
 
6.
Search : Gateway: Moving beyond the box (Harvard Business School [case studies])
 
 
7.
Search : eBay (A): The customer marketplace (Harvard Business School [case studies])
 
 
8.
Search : Inside the black box: What makes a bank efficient? (Working paper series)
 
 
9.
Search : FleetBoston financial: Online banking (Harvard Business School [case studies])
 
 
10.
Search : Victinity Corporation: Turning web traffic into store traffic (Harvard Business School [case studies])
 
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